CAtching up
Weasel Dick
So my boss is a spineless weasel dick. I've been stewing over this for a couple of days now. In my last post I told you abouth the nutcase who won't stop bitching. Well, he's now bitched to every level of management except the byrdbrain at the top and they have all bent right over for him. In one of his phone calls to the store manager he made the "comment" that it would be shame if any of the pharmacy staff were to "get hurt". Sounds like a direct threat to me, call the cops immediately, but noooooooooo. Instead our boss rolls over for his boss and tells us to do whatever this stupid motherfucker wants. Well, kiss my lily white ass. No where in my job description does it say that I have to provide customer service to someone who threatens me. In fact, If the bastard says 1 word to me, I will call the cops, not store management, and I will take out a restraining on the asswipe. Good luck coming in the store then. But the part that gets me the most, is that the managers know that this asshole is mentally unstable, that he had to be accompanied by a case worker to his old pharmacy, and that he may not be on his meds now. They still think we should all just kiss his ass and give him whatever he wants. I think not, protecting myself from the likes of this man and his evil follower managerbots is much more important. I didn't expect anything more, I wish we had the old store manager back, at least she gave a shit about us.
6:21 AM -
Wednesday, November 14, 2007
Have I died and this is hell?
Our pharmacists are dropping like flies and I didn't even do it. First our fastest pharmacist, I'll call her quick draw, cuz she does everything and does it fast, went on vacation for a week. See last weeks blog for death threats against the floater. So last week sucked, but then poor quick draw went and fell down while hiking in Hawaii and broke her wrist. Needs surgery , out for while, and we will have to deal with more floaters in her place. Fuck. Yesterdays floater had not worked for our brand of slave driver ever. She had to be shown virtually everything, and because of that was about as helpful as a case of hives. Today we get a different one. Things go relatively ok except for the making me run back and forth from the in window to the out window all morning, wearing me out, and making me generally bitchy and annoyed. Then he starts having chest pains. I told you I didn't do it, I'd only thought about it a couple times. Anyway, he leaves early, place explodes with scripts that everybody wants right fucking now. Like the 17 year old who showed up to get her prenatal vitamins 10 days after we had put them back on the shelf cuz she didn't pick them up last time, and she wants 'em right now. Why? Did she put the babies development on hold for a while or what. I filled five other rx's first. Penalty minutes. One old lady wasted I don't how much time flirting with the remaining pharmacist, who was not even remotely interested in being flirted with. The fact that she smelled like cat piss might have had a little to do with it. But the topper of the day was jackass who complained to management that we were not "respectful" enough. Said jackass stopped on sunday and told the tech to just fill all my prescriptions. She asked which ones, he replied that he did not know, it was not HIS responsibilty to know, just fill them all. She insisted on going through the list of meds anyway, only to find he wasn't still taking them all and half of them had no refills. He was told the doc would be contacted for refills and could not understand why we couldn't just refill them , why did we need to call the doc? So today the fucker comes in to pick up and gets annoyed because theres a line. He comes to my window demanding to know if our computer is down because the guy at the register is having to sign a log book. So I told him that the man was getting sudafed and its required that he sign a log book. The jackass wants to know why. I told him to get back in line. Maybe he heard me add stupid motherfucker as he walked away? Any how, the manager came by wanting our side of the story. We offered to transfer the guys scripts to anyone else, please please, oh wait , thats how we got him. Shit, we need to send him back to whoever wished him on us. We must have really pissed someone off. Paybacks are a bitch.
6:32 PM -
Saturday, November 10, 2007
OMG
Yesterday must have lasted at least a hundred years. Maybe more. We still had the floater, who apparently doesn't answer phones no matter how many times they ring, how many are ringing or if you are already on one. He insisted that the only phone calls he wanted were ones that involved new scripts or couselling of patients. He has no idea how close he came to getting a phone enema. Especially when I had to keep running from one window to the other because he thinks running the tech back and forth is preferrable to him going to the window. So, I'm at the register, and theres an angry mob sniffling and coughing at the drop off window waiting for me to get back there, and I'm trying to get a persons money, signature etc, 3 fucking phones are ringing and he stands there putting labels on a bottle. In the words of Achmed, "I KILL YOU".Wanna play games, I put all three lines on hold and told him they were for him. It was that or I was going to have verbally castrate him. The customers were no better. We had long times due to the staffing issues of the day, so it was half an hour to forty five minutes minimum all day. This caused multiple bitch sessions and spread the feeble vaneer of patience I had left to the vanishing point. One person shows up with rx's for herself and her baby, shes on medicaid but no id cards, no info, just call and get it(which took 20 miutes on hold listening to a really bad endless music loop). She was snotty and had an attitude that made me want to bitch slap her. Then I find out shes staying in the battered womens shelter and the sane part of me feels really bad for her, but the part of me that just dealt with her attitude can completely understand the urge to beat the shit out of her. I know, I know, Karma's gonna get me. We were about 100 rx's behind when I left, I could easily have put in the OT yesterday, Not, no fucking way, I bailed with only 1/2 an hour OT and went out and had fun. I will go work overtime today instead. Fuck it.
5:27 AM -
Thursday, November 08, 2007
Drama Queens
Some days just make you wanna go Uhg. Today we had a floater pharmacist. Nice enough guy, bought us all lunch, but by the time I left I was exhausted just from listening to him. Not only did he talk incessantly, hes also a drama queen. When you ask him to counsel the patient on a new medication he can't seem to just say take it with food, or take it twice a day, no, its a dissertation on the drug, its potential side effects, its other uses, its color, shape, flavor and sexual status. The patients eyes glaze over and they stare numbly wondering what the fuck is he talking about. He will finish his speech and walk away, and the patient will look at me and ask "can I take it with beer?" Meanwhile the "angry mob" waiting behind this person are all pissed off because the fast food pharmacy isn't going fast enough. One old bat, who I swear drew on eyebrows with glowing blue eyeshadow, wanted to know why the hell the pharmacist needed to do a final check on her script. Duh, I guess accuracy isn't an issue. I should have offered her a laxitive instead of the pain med, wonder if she'd notice. Speaking of bad eyebrows, another brow challenged customer was in today. Let me paint you a picture of this guy. Medium height, bald on top but kinky shoulder length hair on the bottom, wears tye dyed shirts, pants that he has cut off just above the ankle, suspenders, striped socks and jesus boots. He wears big ass glasses, and you guessed it, draws on his eyebrows. With a marker. A green marker. And he likes them to look bushy. Do you realize the internal damage I have to do to keep a straight face when he orders his meds? By the way, no psych meds at all. By now I need the psych meds.
7:09 PM - 0 Comments - 0 Kudos - Add Comment - Edit - Remove
So my boss is a spineless weasel dick. I've been stewing over this for a couple of days now. In my last post I told you abouth the nutcase who won't stop bitching. Well, he's now bitched to every level of management except the byrdbrain at the top and they have all bent right over for him. In one of his phone calls to the store manager he made the "comment" that it would be shame if any of the pharmacy staff were to "get hurt". Sounds like a direct threat to me, call the cops immediately, but noooooooooo. Instead our boss rolls over for his boss and tells us to do whatever this stupid motherfucker wants. Well, kiss my lily white ass. No where in my job description does it say that I have to provide customer service to someone who threatens me. In fact, If the bastard says 1 word to me, I will call the cops, not store management, and I will take out a restraining on the asswipe. Good luck coming in the store then. But the part that gets me the most, is that the managers know that this asshole is mentally unstable, that he had to be accompanied by a case worker to his old pharmacy, and that he may not be on his meds now. They still think we should all just kiss his ass and give him whatever he wants. I think not, protecting myself from the likes of this man and his evil follower managerbots is much more important. I didn't expect anything more, I wish we had the old store manager back, at least she gave a shit about us.
6:21 AM -
Wednesday, November 14, 2007
Have I died and this is hell?
Our pharmacists are dropping like flies and I didn't even do it. First our fastest pharmacist, I'll call her quick draw, cuz she does everything and does it fast, went on vacation for a week. See last weeks blog for death threats against the floater. So last week sucked, but then poor quick draw went and fell down while hiking in Hawaii and broke her wrist. Needs surgery , out for while, and we will have to deal with more floaters in her place. Fuck. Yesterdays floater had not worked for our brand of slave driver ever. She had to be shown virtually everything, and because of that was about as helpful as a case of hives. Today we get a different one. Things go relatively ok except for the making me run back and forth from the in window to the out window all morning, wearing me out, and making me generally bitchy and annoyed. Then he starts having chest pains. I told you I didn't do it, I'd only thought about it a couple times. Anyway, he leaves early, place explodes with scripts that everybody wants right fucking now. Like the 17 year old who showed up to get her prenatal vitamins 10 days after we had put them back on the shelf cuz she didn't pick them up last time, and she wants 'em right now. Why? Did she put the babies development on hold for a while or what. I filled five other rx's first. Penalty minutes. One old lady wasted I don't how much time flirting with the remaining pharmacist, who was not even remotely interested in being flirted with. The fact that she smelled like cat piss might have had a little to do with it. But the topper of the day was jackass who complained to management that we were not "respectful" enough. Said jackass stopped on sunday and told the tech to just fill all my prescriptions. She asked which ones, he replied that he did not know, it was not HIS responsibilty to know, just fill them all. She insisted on going through the list of meds anyway, only to find he wasn't still taking them all and half of them had no refills. He was told the doc would be contacted for refills and could not understand why we couldn't just refill them , why did we need to call the doc? So today the fucker comes in to pick up and gets annoyed because theres a line. He comes to my window demanding to know if our computer is down because the guy at the register is having to sign a log book. So I told him that the man was getting sudafed and its required that he sign a log book. The jackass wants to know why. I told him to get back in line. Maybe he heard me add stupid motherfucker as he walked away? Any how, the manager came by wanting our side of the story. We offered to transfer the guys scripts to anyone else, please please, oh wait , thats how we got him. Shit, we need to send him back to whoever wished him on us. We must have really pissed someone off. Paybacks are a bitch.
6:32 PM -
Saturday, November 10, 2007
OMG
Yesterday must have lasted at least a hundred years. Maybe more. We still had the floater, who apparently doesn't answer phones no matter how many times they ring, how many are ringing or if you are already on one. He insisted that the only phone calls he wanted were ones that involved new scripts or couselling of patients. He has no idea how close he came to getting a phone enema. Especially when I had to keep running from one window to the other because he thinks running the tech back and forth is preferrable to him going to the window. So, I'm at the register, and theres an angry mob sniffling and coughing at the drop off window waiting for me to get back there, and I'm trying to get a persons money, signature etc, 3 fucking phones are ringing and he stands there putting labels on a bottle. In the words of Achmed, "I KILL YOU".Wanna play games, I put all three lines on hold and told him they were for him. It was that or I was going to have verbally castrate him. The customers were no better. We had long times due to the staffing issues of the day, so it was half an hour to forty five minutes minimum all day. This caused multiple bitch sessions and spread the feeble vaneer of patience I had left to the vanishing point. One person shows up with rx's for herself and her baby, shes on medicaid but no id cards, no info, just call and get it(which took 20 miutes on hold listening to a really bad endless music loop). She was snotty and had an attitude that made me want to bitch slap her. Then I find out shes staying in the battered womens shelter and the sane part of me feels really bad for her, but the part of me that just dealt with her attitude can completely understand the urge to beat the shit out of her. I know, I know, Karma's gonna get me. We were about 100 rx's behind when I left, I could easily have put in the OT yesterday, Not, no fucking way, I bailed with only 1/2 an hour OT and went out and had fun. I will go work overtime today instead. Fuck it.
5:27 AM -
Thursday, November 08, 2007
Drama Queens
Some days just make you wanna go Uhg. Today we had a floater pharmacist. Nice enough guy, bought us all lunch, but by the time I left I was exhausted just from listening to him. Not only did he talk incessantly, hes also a drama queen. When you ask him to counsel the patient on a new medication he can't seem to just say take it with food, or take it twice a day, no, its a dissertation on the drug, its potential side effects, its other uses, its color, shape, flavor and sexual status. The patients eyes glaze over and they stare numbly wondering what the fuck is he talking about. He will finish his speech and walk away, and the patient will look at me and ask "can I take it with beer?" Meanwhile the "angry mob" waiting behind this person are all pissed off because the fast food pharmacy isn't going fast enough. One old bat, who I swear drew on eyebrows with glowing blue eyeshadow, wanted to know why the hell the pharmacist needed to do a final check on her script. Duh, I guess accuracy isn't an issue. I should have offered her a laxitive instead of the pain med, wonder if she'd notice. Speaking of bad eyebrows, another brow challenged customer was in today. Let me paint you a picture of this guy. Medium height, bald on top but kinky shoulder length hair on the bottom, wears tye dyed shirts, pants that he has cut off just above the ankle, suspenders, striped socks and jesus boots. He wears big ass glasses, and you guessed it, draws on his eyebrows. With a marker. A green marker. And he likes them to look bushy. Do you realize the internal damage I have to do to keep a straight face when he orders his meds? By the way, no psych meds at all. By now I need the psych meds.
7:09 PM - 0 Comments - 0 Kudos - Add Comment - Edit - Remove
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